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In the coming weeks, the credit/debit card processing company Paymentus will charge a $3.50 fee to all utility payments (credit/debit card and e-check) made via the web or over the phone; the $3.50 will be charged for every $1,000 paid. (Below is an image of what the new payment screen will look like)
Customers will be able to have their payment withdrawn automatically from a checking or savings account by visiting www.lansdale.org and setting up an account with Paymentus. All customers that are currently utilizing this service (ACH) will be automatically be transferred to the new provider.
As definitive dates are identified, we will post on our website, social media channels and all other locations for residents and businesses. Customers wishing to avoid any payment fees are welcome to sign up for automatic withdrawal (ACH) from a checking/savings account. There is no fee to sign up for this method of payment. In person cash, check or credit/debit payments are always accepted without fee.